SAE-A started in 1986 as a small, family-owned and operated company in Korea. Today, they are one of the key suppliers to some of the world’s biggest retailers, operating out of 40+ locations globally and producing over 2.6 million garments daily.
Before implementing Inspectorio, SAE-A encountered several challenges that affected their quality management and operational efficiency, including:
Delayed third-party inspection reports
SAE-A had to wait for 2-3 days to receive third-party shipment inspection reports from their factories.
Manual inspection bookings
Some inspections were booked manually through an Excel file, with emails back and forth between related parties. If plans changed, SAE-A had to go through a time-consuming process of changing the inspection date and sending a new Excel file to the vendor.
Dependency on internal systems
SAE-A’s subcontract factories manually input inspection data, resulting in discrepancies between the data seen by the buyer and the actual factory data.
Quality control managers wrote paper reports after each inspection and uploaded the results to their own system, which was a time-consuming and error-prone process.
To overcome these challenges, SAE-A decided to implement a digital quality solution designed specifically for apparel.
With Inspectorio’s internal inspections, they automated the entire inspection process, from booking inspections in advance to generating instant reports and more.
Inspectorio provided a platform that allowed SAE-A to:
Perform quality internal inspections
Automate inspection bookings
Generate instant inspection reports
Gain visibility into quality data
Leverage advanced analytics for deep insights
Streamlined internal inspections
SAE-A conducts internal inspections from Inspectorio’s easy-to-use mobile app and uploads the results to their own internal system in real-time.
Quick inspection bookings
Inspectorio helps SAE-A to easily schedule and manage inspections, assign the right inspector to each inspection, and receive real-time updates on their progress. The platform offers the convenience of adjusting inspection plans on the go based on actual production needs.
Automatically generates reports
With Inspectorio, SAE-A accesses all of their quality data and inspection reports (with detailed, high-quality photos) in real-time through a mobile app. This allows them to make immediate decisions that enhance product quality and, ultimately, customer satisfaction at the point of sale.
They quickly view technical style and other descriptions for a more thorough analysis, making it easier for them to take action when needed.
Data at fingertips
With advanced analytics, SAE-A monitors quality details, fail rates, and defect rates and pinpoints the most common defects easily and efficiently. This helps them understand why or where defects occur and how they can improve the quality of their production.