Privacy Policy

Inspectorio is Committed to Protecting Your Personal Information

Inspectorio has developed Personal Identifiable Information management practices that comply with global privacy regulations and align with industry standards and best practices. “Personal Information” is personally identifiable information such as your name, address, date of birth, phone number, email address, an identification card number, location data (for example the location data function on a mobile phone), an Internet Protocol (IP) address, a cookie ID, or the advertising identifier of your phone. In scope of the services provided, the personal data that is generally collected is first name, last name, IP address and business email address. We will not use information stored in our products and services for direct marketing.

This privacy policy explains how Inspectorio collects, uses, and protects your Personal Identifiable Information when you:

• Interact or use our websites, including downloading materials from our resources page or requesting a demo
• Register and/or attend any of our events, webinars, or conferences
• Interact or use our Supplier Portal, including responding to assessments and client questionnaires
• Use any of our products, services, or applications (including any trial) (collectively the “Services”) in any manner

 

What Information Do We Collect?

You are free to browse our Website without providing Personal Information. We do, however, collect Personal Information when you use one of our submission forms or subscribe to our informational newsletters and products and services updates.

When you voluntarily submit information through our submission forms, you are submitting Personal Information. This may include names, email addresses, phone numbers, Internet Protocol (IP) address, a cookie ID, city, state, country and company information. When submitting Personal Information through our submission form, you expressly consent to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Policy. Other information we collect includes public information that is available on the internet or other information that we obtain from service providers.

If you contact us via email, we will collect your name and email address as well as any other information in the body of the email in order to provide a prompt response.

 

Information Collected Through the Website

This site uses cookie and tracking technology depending on the features offered. Cookie and tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal Information cannot be collected via cookies and other tracking technology. However, if you previously provided Personal Information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Pages of our website may contain small electronic files known as web beacons (also referred to as clear gif, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

 

Third-Party Systems

We use a number of the third-party vendors for the tracking and collection of the Site’s visitor information including:

A. Google Analytics: a web analytics service provided by Google, Inc. (“Google”) to collect information relating to your use of the Site. Google Analytics uses cookies to help us analyze how users are interacting with the Website and provide you the most relevant content. For more information on Google Analytics, please visit their website describing their privacy policies at www.google.com/analytics/learn/privacy.html

B. Leadfeeder: a web analytic service providing B2B lead generation software. Please visit their website describing their privacy policies at https://www.leadfeeder.com/privacy/

C. Hubspot: a complete CRM platform with all the tools needed to increase leads, streamline customer service and implement the invoicing process upon the purchase of an Inspectorio SaaS plan. Please visit their website describing their privacy policies at https://legal.hubspot.com/legal-stuff

D. Crazy Egg: a web based service that allows us to visualize our website visitors through a heatmap. A heatmap is an easy way to understand what users want, care about and do on our site by visually representing their clicks. A Crazy Egg heatmap lets us to collect more than 88% of the data than if we were using a traditional eye-tracking process. For more information on Crazy Egg, please visit their website describing their privacy policies at https://www.crazyegg.com/privacy and their cookie policy at https://www.crazyegg.com/cookies

E. Drift: a web based service that allows us to use data collected to personalize how our chatbots talk and interact with each website visitor. This results in increased website engagement and more highly-qualified leads for our sales representatives. For more information on Drift, please visit their website and their page describing their privacy policies at https://www.drift.com/privacy-policy/

F. NextRoll: a web based service utilizing a platform that centralizes marketing and advertising activities, to create predictive advertisements to site visitors. For more information on NextRoll, please visit their website and their privacy policies at https://www.nextroll.com/privacy

Pages of our website may contain small electronic files known as web beacons (also referred to as clear gif, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

 

Legitimate Interests

Inspectorio may process your Personal Information for our legitimate business purposes. We make efforts to consider and balance any potential impact on you (both positive and negative), and your rights under applicable data protection laws.

 

Distribution of Information

Inspectorio reserves the right to disclose your Personal Information under the following conditions: (1) when permitted or required by law; (2) when trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (3) when investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

We ask that you do not use our Website or services for any means that are deceptive, malicious, or with the intention to abuse or misuse any computer system, organization, or natural person. Use of our Website or services for any of the purposes outlined in this paragraph are strictly prohibited.

Inspectorio never sells your Personal Information.

To provide our products and services, we may occasionally use third-party businesses to provide and perform specialized products and services for data processing. When we provide Personal Information to these businesses, they are not permitted to use the Personal Information for any reason outside of the scope for which we contracted them.

 

Security

Your Personal Information is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information.

We (and our third-party service providers) use a variety of industry standard security measures to prevent unauthorized access, use, or disclosure of your Personal Information. These security measures consist of but are not limited to data encryption and physical security. No method of transmission or method of electronic storage over the internet is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

How Can You Access or Modify Your Information?

You may opt-out from any future communications from us by clicking the unsubscribe link in an email or by emailing us at contact@inspectorio.com.

Upon request, we will provide you with information about whether we hold any of your Personal Information. Upon verification, if you choose, you may exercise your right to request Inspectorio to delete your Personal Information stored in our databases. Note that there may be specific circumstances in which we cannot delete your Personal Information. When we delete your Personal Information, it will be erased from our records. However, the Personal Information may still be archived in our backups in accordance with our retention policies.

If you would like to access your Personal Information and/or correct, amend, or delete the information where it is inaccurate, please contact us at contact@inspectorio.com.

 

How Do We Store Your Information?

Inspectorio will retain your Personal Information for the period necessary to fulfill the purpose outlined in this Privacy Policy unless a longer retention period is required by applicable data privacy law.

If Inspectorio obtains knowledge that one of our service providers or employees is in violation of this Privacy Policy, Inspectorio will take commercially reasonable steps to prevent the unauthorized use or disclosure of your Personal Information. Inspectorio takes data privacy seriously. Therefore, we agree to take commercially reasonable measures to ensure the proper handling of your Personal Information by our employees and service providers.

We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through this site or any website or feature linked in any banner or other advertising. We will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.

 

Testimonials Disclaimer

The site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.

The testimonials on the site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions.

The testimonials on the site are not intended, nor should they be construed, as claims that our products and/or services guarantee supply and production chain efficiencies or used to diagnose, treat, mitigate, cure, prevent or otherwise be used for any disease or medical condition. No testimonials have been evaluated or clinically proven.

 

Addressing Questions & Feedback

If you or a member of your organization have any questions in regard to this Privacy Policy, you may contact Inspectorio in the following ways:

• By sending us an email at contact@inspectorio.com; or
• By mailing us at Inspectorio, 225 S 6th Street, Suite 3900, Minneapolis, MN 55402, USA