Devgiri Exports: Elevating Textile Quality Control with Inspectorio

In the competitive textile industry, maintaining high quality standards is crucial for business success. Devgiri Exports, a major producer of home textiles, has embraced digital transformation to enhance its inspection and audit processes. Leveraging Inspectorio’s Quality Risk Management (QRM) and Responsible Sourcing & Compliance (RSC) solutions since 2019, Devgiri Exports has achieved remarkable results, including:

• By utilizing API integration, Devgiri Exports significantly saved time and effort in purchase order creation, with 4,191 POs created via API integration compared to 2,276 POs created manually.
• From 93.3% to 99.23% average pass rate, reflecting better adherence to quality standards and fewer defective products reaching the market.
• 1.17% reduction in defect rates despite a 44% increase in samples inspected, indicating improved quality control and effective inspection processes.

About Devgiri Exports

Founded in 1986, Devgiri Exports began as a manufacturer of handmade woolen area rugs. Over the years, the company has diversified its product range to include natural fiber, tapestry, printed, power-loom, microfiber, indoor/outdoor, and fashion accent rugs. New categories like utility rugs, bath rugs, table linens, shower curtains, window curtains and kitchen textiles have also been added, ensuring a broad market appeal. Despite this diversification, Devgiri Exports has remained committed to quality craftsmanship, thoughtful design, and responsible manufacturing, serving major retailers such as Target and Walmart.

Challenges

Devgiri Exports recognized the need for the adoption of digital platform for inspection and audit processes:

• Competitor Practices: Many of  Devgiri’s competitors were adopting digital inspection tools to enhance their quality control processes. To maintain their competitive edge, the company needed to shift from manual to digital inspections as well.
• Client Requirements: Major clients like Target and Walmart began to mandate digital inspection capabilities to ensure compliance with in-scope regulations and quality standards.
• Data Integrity and Security: Devgiri Exports needed a centralized system that could ensure data integrity and protect sensitive information.

When evaluating digital inspection platforms, Devgiri Exports considered other software but found Inspectorio superior due to its flexibility and user-friendly interface. Inspectorio allowed for capturing and including an unlimited number of digital images during quality inspections, enhancing documentation beyond the typical limits. The platform’s visual presentation of data improved ease of use and interpretation. Additionally, Inspectorio’s secure, centralized system for handling data addressed Devgiri Exports’ concerns about data integrity and security, making it the optimal choice for their digital transformation needs.

Solution

Devgiri Exports was first introduced to Inspectorio through their engagement with a major retailer, where they used the platform to conduct vendor self-inspections as part of the retailer’s quality program. As their use of Inspectorio expanded through partnerships with additional key clients, Devgiri Exports adopted Inspectorio for their own operations. The adoption and implementation were facilitated by Inspectorio’s experts, who provided comprehensive training and support to ensure a smooth transition.

Key solutions included:

• Robust Tracking and Transparency: Inspectorio’s platform allows Devgiri Exports to monitor inspection activities comprehensively, ensuring transparency and accountability.
   

  “One of our primary goals is to ensure complete visibility of the inspection process for both internal teams and external clients,”
  Sandeep Pandit, Director quality and compliance at Devgiri Exports.

   

• Digital Transformation: Moving from manual to digital processes, such as utilizing API integration to automate PO creation, streamlined operations, reduced physical paperwork, and enhanced efficiency.
• Granular Analytics: Comprehensive analytics enable monitoring of defect rates and inspection performance, fostering continuous improvement and data-driven decision-making.
   

  “Part of our quality improvement objectives is to utilize detailed analytics to enhance product quality and reduce defect rates, leading to better customer satisfaction and fewer returns.”

   

Results

Since adopting Inspectorio, Devgiri Exports has seen remarkable improvements in operational efficiency and quality control.

Automated Purchase Order Creation

By integrating API for PO creation, Devgiri Exports significantly reduced the time and effort required for creation of purchase orders. The company saw a substantial shift with 4,191 POs created via API integration versus 2,276 POs created manually, streamlining operations, and highlighting considerable time savings.

Boosted Quality Control

The average quality inspection pass rate increased from 93.3% to 99.23% between April 2019 and May 2024. This reflects enhanced quality control measures, resulting in fewer defective products reaching the market and better adherence to quality standards.
 

“While the duration of the inspection process has remained consistent, there has been a notable improvement in thoroughness. This enhancement has resulted in higher product quality and a decrease in defects. The platform guarantees the completion of all inspection steps, ensuring reliability by preventing any omissions.”

 

Increased Inspection Capacity

Since using Inspectorio for quality management in March 2022, the 3.5K total number of completed inspections in 2022 surged to 27.5K in 2023, a massive 685.71% increase. This dramatic increase displays the scalability and robustness of Inspectorio’s platform in facilitating a higher volume of inspections.

Enhanced Accountability and Record-keeping

Consistent improvements in quality control were achieved through enhanced accountability and superior record-keeping. Inspectorio ensures that all inspection steps are meticulously documented and easily retrievable, reducing errors and increasing reliability. The digital documentation capabilities of Inspectorio make it easier to store, access, and share inspection reports, addressing previous challenges with manual record-keeping.

Improved Operational Efficiency and Precision

The detailed analytics and user-friendly features of Inspectorio’s platform improved overall efficiency and data accuracy in day-to-day operations. Additionally, the digital transformation facilitated by the platform resulted in significant paperwork reduction, saving time and resources.

Devgiri Exports’ partnership with Inspectorio has led to a significant transformation in their inspection and audit processes. By leveraging digital tools, they have achieved enhanced transparency, efficiency, and accountability, supporting their broader strategic goals of digital transformation and market expansion. The substantial improvements in inspection capacity, quality control, and operational efficiency highlight the role of Inspectorio in meeting the demands of a competitive and quality-driven industry.

For more insights into how Inspectorio can transform your quality management and compliance efforts, visit inspectorio.com.